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  • LEGACY WORK
  • About

align ecommerce platform

Duration: January, 2025- May, 2025 (4 months)

My role: Product designer

Project Overview

Scoping MVP

I conducted discovery interviews with women aged 26–46, representing a range of professions and fitness levels, to uncover user goals, pain points, and define key user types. From these insights, I developed a user persona and journey map, and performed a competitive analysis of major players in the women’s athleisure market. Based on the findings, I scoped 2-3 MVP features for ALIGN Phase I to address user needs, bridge market gaps, and establish clear differentiators.

Ideation Process

I started with story boards, concept sketches, a user flow diagram, and low-fidelity wireframes to map out key path scenarios. To align on priorities, I facilitated design workshops with stakeholders to define and prioritize MVP features. From there, I built a scalable design system, developed high-fidelity mockups and interactive prototypes in Figma, emphasizing MVP differentiators. 

Usability Testing

I conducted moderated usability tests with five real users and worked closely with engineers to implement design improvements. Through iterative testing and feedback during development sprints, I continuously refined the product to enhance usability, findability, clarity, navigation, and overall consistency.

Introducing Align

The Problem

The Problem

The Problem

Busy professional women and moms want comfortable and flattering athleisure clothes but can’t find their best fit online, feeling frustrated.

The Product

The Problem

The Problem

An AI-powered online athleisure shopping platform to provide users with their customized fitting and styling solutions.

The Goal

The Problem

The Goal

Users can shop with confidence for flattering quality athleisure wear through a customized hyper-realistic  online shopping experience.

Who are our stakeholders?

Key Stakeholders

  • moms who love to wear comfortable athleisure clothes but with limited time to shop, and
  • professional women who are seeking quality athleisure wear.

Athleisure Shopper Types Matrix

Based on our user research, the quality-driven frequent shopper will be the early adopter of Align.

User Pain Points

User Pain Point #1

Inconsistent sizing and fit uncertainty

User Pain Point #2

Lack of representation in model imagery

User Pain Point #3

Too many options, poor filtering and navigation

User Persona and Journey Map

Competitor Analysis

User Flow

User Flow Chart (key path scenarios)

Wireframe Sketches

Digital Wireframes

Mock-ups

Prototypes

Prototype Screenshots

Design System

Iterations after Usability Testing

Sign up page improvements:

  1. Added a title and banner for explanation.
  2. Changed color of action button.
  3. Added password input field.
  4. Changed the design of input fields.

Size info page improvements:

  1. Changed from size dropdown menu to listing size breakdowns for user to choose to minimize user clicks.
  2. Changed color of action button.

Style quiz page improvements:

  1. Changed from 4 images per page to 2 images per page for easier user experience and effective AI learning process.
  2. Changed color of action button.

Copyright © 2025 Juliet Sun - All Rights Reserved.


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